The Grace and Ethel Purchase
policy
A Hassle-Free Experience
you can find a full outline of our policies below. If you can’t find the information you’re looking for, get in touch.
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Refunds and Returns
All the Details
we offer a
Returns and exchanges
I gladly accept any returns
Just contact me within:14 days of delivery.
Ship items back to me within:30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Shipping Policy
How it Works
I use professional furniture courier services to collect and delivery all my pieces. I use them on a regular bases, all my items are fully wrapped in bubble wrap and shrink wrapped and cardboard before delivery.Â
I try to get all items delivered within 1-2 weeks but this will depend on the courier schedule and route. Some times it may take a little long.Â
Before purchasing one of my items please contact me for a delivery quote with your full postal code
Delivery prices start from £30-£120.
Once a item is purchased a contact number will be needed to pass on to our courier as it will be needed to contact you regarding delivery.